Terms of Service for TaxFlowPrime

Effective Date: January 1, 2025

TaxFlowPrime provides specialized planning for tax liabilities. These Terms of Service govern your access and use of our offerings. Our office is located at 290 Bremner Boulevard, Toronto, ON M5V 3L9 Canada. Business ID: 012568672. For questions, call +14164883463 or complete our contact form.

1. Definitions

1.1 Services: personalized advice and strategy sessions related to tax planning. 1.2 Digital Products: downloadable guides, templates, and instructional recordings. 1.3 Physical Goods: printed materials or branded items shipped to you.

2. Service Use

Clients agree to provide accurate information for planning sessions. TaxFlowPrime reserves the right to suspend services if information is misleading.

3. Digital Product Access

After purchase, you will receive a link to download the product. You may store and use these materials for personal planning.

4. Physical Goods Fulfillment

Orders are processed within five business days. Shipment timelines depend on carrier availability.

5. Fees and Payment

All fees are listed in Canadian dollars and due at the time of purchase. Payment channels are secure and encrypted.

6. Cancellation and Rescheduling

6.1 Services may be canceled or rescheduled with at least 48 hours notice. Rescheduling is subject to availability. 6.2 Digital product orders cannot be modified after delivery of the download link. 6.3 Physical goods may be changed before shipment; contact us promptly via phone or the contact form.

7. Refund Policy

7.1 Services

If you cancel at least 48 hours before a scheduled session, a full reimbursement of fees will be issued via the original payment channel within 10 business days. Sessions canceled later or missed without notice are not eligible for reimbursement due to the time reserved by our experts. In exceptional circumstances, you may request a one-time rescheduling of a missed session by contacting us within five days.

7.2 Digital Products

All sales of digital materials are final once the download link is accessed. If the file is inaccessible due to technical issues, contact us within seven days for a replacement. No reimbursements are offered for change of mind after download.

7.3 Physical Goods

If a physical item arrives damaged or defective, you may send it back within 30 days of receipt for a replacement or reimbursement of the purchase amount. Items must be unused and in original packaging. Customer covers shipping to our office. Once we receive the item, we will process the reimbursement within 14 business days.

8. Intellectual Property

All content provided is owned by TaxFlowPrime and protected by applicable laws. You may not reproduce, distribute, or share materials without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, TaxFlowPrime’s total liability is limited to the fees paid for the specific offering.

10. Governing Law

These Terms are governed by the laws of Ontario, Canada.

11. Amendments

We may update these Terms at any time by posting changes on our website. Continued use after updates constitutes acceptance.

12. Contact Information

Address: 290 Bremner Boulevard, Toronto, ON M5V 3L9 Canada
Phone: +14164883463
Business ID: 012568672
Contact: contact form